NAYA Naturals Limited (NAYA by Africa) is seeking personable, customer-friendly, Retail Sales & Customer Service Associates responsible for the management of day-to-day activities in the NAYA Shop and representing the brand at various marketing events. You will drive sales by assisting, engaging, and educating customers about the brand and its products. We are looking for go-getters with an aptitude for persuasive communication, great interpersonal skills, and a drive to succeed.
- Minimum Qualification: HND
- Experience Level: Mid level
- Experience Length: 3 years
Sales Associate Duties and Responsibilities:
- Providing customer friendly service to help customers shop in shop.
- Managing customer orders and deliveries
- Managing customer requests, complaints and feedback and reporting to management
- Providing education and product recommendations to customers about skincare and NAYA products
- Ensuring that merchandise is in-stock and displayed on shelves.
- Using the point of sale (POS) system to conduct purchase transactions.
- Promoting and selling at various marketing events
- Team up with co-workers to plan in-shop marketing activities to improve sales and customer experience.
- Cleaning and organizing the shop daily.
- Making and wrapping gift packages for customers
- Assisting in product inventory management procedures
- Learn product information to cross-sell and upsell products to customers.
- Memorize in-store promotions and special offers in order to communicate to customers.
- Make suggestions on ways to improve sales and boost revenue.
Sales Associate Requirements and Qualifications:
- Minimum education HND or bachelor’s degree
- Strong customer engagement and communication skills
- Proficiency in French is a plus
- Basic math skills
- Friendly, approachable personality
- Ability to perform and sell under pressure
- Available to work weekends and/or holidays
- Available to work between 8am and 8pm
Employment Type - Full-time
Salary – GHS2000- GHS2500
NB: To apply send resume to firstname.lastname@example.org
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