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1 month ago

Job Summary

The Management of all restaurant and events parts of the business on day-to-day basis including the smooth operation, procurement needs as well as financial, administrational and regulatory requirements.

  • Minimum Qualification : HND
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Key Responsibilities/ Requirements:

Carries full responsibility for the efficient management of The Management of all human resources aspects of the F&B operation including the recruitment of key staff, recruitment of junior employees, supervision and performance management.

  • The operation and management of bookings, events and activations.
  • Employee Scheduling and Holiday Planning
  • Training and Development plans and execution for junior staff
  • Plays a Major part in the guest service experience
  • The operation of restaurant, bar, events spaces and BOH operations in collaboration with the Head Chef and Senior Management
  • Arrangement of guest booking activities and requests as per communication and schedules of guests.
  • The ongoing review and reporting on maintenance and technical updates within the operation. Including appropriate cleaning and maintenance schedules.
  • The placing of orders for goods, supplies and services for the outlet to operate effectively. This may include small equipment and fixtures needed to operate.
  • The management of all implemented operating systems such as till, pos and reservation platforms.
  • The scheduling of activations, booking and coordinating of 3rd parties and marketing of activations in collaboration with the appointed marketing company.
  • Review and development of revenue optimization strategies for the operation.
  • All matters concerning Guest communication
  • Insurance of implementation and following of SOPS and guidelines
  • Daily reconciliation of F&B departments
  • Guidance and overseeing the weekly stock takes for all outlets
  • Management of Payroll and other Financial Aspects and timelines
  • Complete commitment to exceeding guest expectations
  • Enforcement of rules and regulations
  • Handling of challenges and complaints in a professional and timely manner


Requirements:

  • Minimum of 3 years’ experience in a similar position or as an Assistant Manager
  • People person, open, bubbly, approachable
  • Highly organized
  • Professional presentation & communication skills
  • Advanced English skills, verbal and written
  • Good Microsoft Office Skills
  • Attention to detail
  • Drive to exceed expectations and go the extra mile
  • Leads by example and has a hands-on approach to the management of operations
  • Capability to adapt to different environments, clients and cultures
  • Works well under pressure
  • Diplomatic approach to challenges
  • Solution-oriented person
  • Self-Motivated





Salary Range: Attractive

Location: Accra

Employment Type: Full Time

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