Customer service / Office admin
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Immediate Start
Job summary
The Customer Service and Admin Executive is responsible for delivering excellent customer support, ensuring smooth administrative operations, and maintaining effective communication between the company, clients, and internal teams. Applicant should reside in Adenta, Madina, East legon. or any place near the mentioned areas.
Min Qualification:
Degree
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
Customer Service:
- Handle customer inquiries, complaints, and requests promptly through phone, email, social media or in-person.
- Maintain strong relationships with customers by providing accurate information and solutions.
- Record and track customer feedback to ensure continuous service improvement.
- Follow up with customers to ensure satisfaction and resolve outstanding issues.
Administrative Duties:
- Manage office correspondence including emails, phone calls, and official documents.
- Organize and maintain filing systems (digital and physical) for easy retrieval of records.
- Assist in preparing reports and other office documentation.
- Coordinate schedules, appointments, and meetings for customers and staff.
- Maintain office supplies inventory and liaise with vendors as required.
Location: Accra
Degree in Business Administration
Customer Service
or related field.
Proven experience in customer service and administrative support.
Strong communication
interpersonal
and problem-solving skills.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word
Excel
PowerPoint) and other office tools.
Ability to multitask and work under minimal supervision.
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