Customer Service & Support Jobs in Ghana
The landscape for customer service & support jobs currently features 12 available jobs, indicating a focused set of opportunities. These roles span a variety of responsibilities, with openings for positions such as Agent service à la clientèle et soutien comptable, Customer Service Manager & Communications Relation, and Client Manager. Predominantly located in the Accra & Tema Region, these positions provide a chance to work in one of the region's vibrant commercial hubs.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 500 to GHS 900 per month. Employers in this field may offer benefits including health care, professional development opportunities, and performance bonuses, which are common in customer service and support positions.
Skills & experience
A degree is the most common requirement for roles in this sector. Candidates are often expected to possess key soft skills such as communication, attention to detail, and ability to work independently. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are primarily at the entry level, providing significant entry opportunities for new graduates and those early in their careers.
Key responsibilities & tasks
Junior roles typically involve responsibilities such as assisting customers with inquiries, providing support for account management, and maintaining customer satisfaction through quality service. Senior roles are responsible for managing customer service teams, developing strategic communication plans, and ensuring the implementation of efficient support processes.
Industries & companies
The top industries actively recruiting include banking, finance & insurance and retail, fashion & FMCG. This hiring landscape shows a strong presence in these sectors, indicating specialised opportunities for candidates looking to apply their skills in these fields.
Customer Service & Support
4 days ago
We are seeking an experienced, smart, and customer-oriented young lady to join our team as a Customer Service Representative. The ideal candidate should possess excellent communication skills, be fluent in English, and maintain a professional and presentable appearance. Candidates with a background in marketing will have an added advantage.
Customer Service & Support
5 days ago
We are looking for a highly organized and proactive Administrative Assistant to support both personal affairs and client-facing work within a finance / private banking–style environment. The role requires discretion, strong organizational skills, and comfort working independently in a professional setting.
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Customer Service & Support
1 week ago
The Client Manager serves as the face of the brand, delivering an exceptional client experience while managing customer orders from enquiry to delivery. The role combines relationship management, sales, order coordination, and showroom operations to ensure excellent service and repeat business.
Customer Service & Support
2 weeks ago
Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, ...
Customer Service & Support
2 months ago
The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility an ...
A Reputable Restaurant
Customer Service & Support
Yesterday
A reputable Restaurant is seeking a professional and customer-focused Customer Service & Phone Order Officer to receive and process food orders, respond to enquiries, manage customer concerns and coordinate with kitchen and dispatch teams to ensure accurate and timely order fulfilment.
Customer Service & Support
1 week ago
Teledata ICT is an internet service provider based in Accra. Every day, real people call, email, message, and chat with us when their connection matters — for work, school, business, or family. The Customer Service team is where those conversations happen, and it is the face of the company to every customer.
Jogojewel
Customer Service & Support
2 weeks ago
A premium jewelry brand in Kumasi, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.
Royal Caribbean Group
Customer Service & Support
3 weeks ago
Tap Growth ai
Customer Service & Support
1 month ago
Sunda International
Customer Service & Support
1 month ago
2 months ago
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