Receptionist/Secretary

Key Responsibilities:

• Greet and direct visitors in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls.
• Manage incoming and outgoing correspondence (emails, letters, couriers, etc.).
• Schedule appointments, meetings, and maintain calendars for senior staff.
• Assist in the preparation of reports, memos, letters, and other documents.
• Maintain an organized filing system for both digital and physical documents.
• Order and manage office supplies, ensuring resource availability.
• Coordinate logistics for meetings, workshops, and travel arrangements.
• Support administrative functions for HR, Finance, and other departments as needed.
• Maintain the cleanliness and professional appearance of the reception area.
• Uphold confidentiality and exhibit excellent organizational and interpersonal skills.

Qualifications and Experience:

•  A minimum of a Diploma or HND in Office Administration, Business Administration, or a related field.
• At least 2 years’ experience in a receptionist or secretarial role, preferably in a corporate or banking environment.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong communication (oral and written) and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work independently with minimal supervision.
• High level of professionalism, discretion, and customer service orientation.

Working Conditions:

• Office-based role with occasional support duties outside core responsibilities.
• Standard working hours with occasional extended hours as needed.

Location: Accra
Salary Range: Attractive
Employment Type: Full-Time