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2 weeks ago

Job Summary

You will manage administrative tasks, facilitate client communications, coordinate logistics, and oversee facilities management, ensuring smooth daily operations.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Required Qualifications:

  • Have a tertiary certification in Administration or a related course.
  • Have at least three years of experience in administration
  • Strong written and spoken communication skills
  • Strong organizational and time management skills
  • Tech savvy – experience working with a variety of software, apps and CRM tools
  • Basic financial management skills, including handling petty cash and managing invoices.
  • Strong interpersonal skills and customer service orientation.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a standing position for long periods.
  • Detail-oriented and a fast learner.
  • Experience working in a fast-paced environment and problem-solving.


Preferred Qualifications:

  • Have knowledge of service and food and beverage, generally involving at least a year of front-of-the-house operations and/or assistant management positions.


Responsibilities:

Administrative

  • Phone calls, emails, What’s App
  • Facilities management
  • Filing and document management
  • Procurement and supply management
  • Order fulfillment – Ghana
  • Tracking of shipments

Finance:

  • Bookkeeping, Monthly accounting checklist
  • Invoicing, payment collection and deposits


Events:

  • Front of house events management
  • Managing reservations and payments for events


Communications:

  • Weekly reports
  • Plan and document meetings
  • Monthly reports


Administrative:

  • Manage client communications via phone, email, and WhatsApp Business.
  • Filing and document management.
  • Maintain office supplies inventory and order as needed.
  • Prepare and distribute weekly and monthly reports on operations and customer interactions.


Facilities Management

  • Coordinate facilities upkeep and maintain a clean and organized office environment.
  • Procurement and Supply Management
  • Liaise with vendors for timely deliveries and manage relationships with suppliers
  • Order Fulfillment – Ghana
  • Oversee and manage the fulfillment process for orders within Ghana, ensuring accurate tracking and customer satisfaction.


Finance

  • Assist with basic bookkeeping, invoicing, and managing petty cash.


Events

  • Assist with event logistics, including managing reservations, payments, and front-of-house support during events.


Communications

  • Update automated responses in WhatsApp Business.
  • Plan and document meetings.


In the first month, you will...

Tools

  • Familiarize yourself with Gmail, Google Drive, Shopify, WhatsApp Business, Trello


Communications

  • Manage all customer service inquiries
  • Manage petty cash, receipts, invoice
  • Update automated responses in Whatsapp Business


By the third month, you will...

In addition to the above:

  • Manage reservations and payments for dinners
  • Manage front of house for dinners


Compensation & Benefits:

Compensation

  • Based on experience from 3,000 GHS
  • All statutory payments to GRA and SSNIT will be applied

● Benefits

  • Midunu will pay the annual NHIS card renewal
  • Leave: 15 days paid annual leave; 5 days paid sick days
  • Holidays: Ghana official holidays, if no seasonal production is needed
  • Chocolate tasting


Opportunity

  • Learn how to build and grow a business from an award-winning chef/founder
  • On the job development and training opportunities


Schedule

  • 5 days a week, Monday – Friday
  • With seasonal and occasional events resulting in late night closure and work on weekends, prior notice will be provided.





Location: (Accra) Tesano

Employment Type: (Full Time)

Salary Range: Attractive


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