Key Accounts Sales Manager
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Job summary
We are looking for a Key Accounts Sales Manager who will be responsible for developing and managing strategic relationships with key customers to drive sales growth, maximize profitability, and ensure high levels of customer satisfaction. The role focuses on maintaining long-term partnerships with major retail, wholesale, and distribution accounts while identifying opportunities to expand business.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Key Responsibilities:
- Develop and execute account plans for assigned key customers.
- Achieve monthly, quarterly, and annual sales targets.
- Negotiate commercial agreements, pricing, promotions, and trade terms.
- Build strong relationships with key decision-makers within customer organizations.
- Monitor customer performance, sales trends, and market opportunities.
- Coordinate with marketing, supply chain, finance, and customer service teams to ensure excellent account management.
- Manage promotional activities and evaluate their effectiveness.
- Resolve customer issues and ensure timely follow-up.
- Prepare regular sales forecasts and account performance reports.
- Identify opportunities for new product listings and business expansion.
- Follow payment collections and keep healthy ageing report.
Qualifications:
- Bachelor’s degree in business administration, Marketing, Sales, or related field.
- Minimum 5 years of sales experience, preferably in FMCG or consumer goods.
- Experience managing modern trade and key accounts.
Skills and Competencies:
- Strong negotiation and relationship management skills.
- Commercial and financial acumen.
- Excellent communication and presentation skills.
- Analytical and problem-solving abilities.
- Leadership and team collaboration skills.
- Proficiency in Microsoft Excel and ERP/CRM systems.
Key Performance Indicators (KPIs)
- Sales revenue achievement.
- Gross margin performance.
- Account growth percentage.
- New product listings.
- Collection and payment compliance.
- Customer satisfaction levels.
Location: Tema, Ghana
Salary: Attractive
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