Our American client has made a significant decision to establish their Research and Development division in Cape Town, demonstrating a strong commitment to the region. Their investments in the local office reflect their intention to grow and thrive in this location. For individuals who are passionate about research and development, complex systems, and continuous learning, this company offers an exceptional opportunity. Situated in the northern suburbs, the organisation prides itself on its progressive approach, including a comprehensive benefits package and flexible work arrangements.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
- Plan and support IT infrastructure, application, and security projects.
- Implement ITIL-based ITSM tool for Help Desk Ticket & Change Management, IT Procurement, CMDB, Service Catalog, and asset tracking.
- Lead global IT infrastructure maintenance, including patching, backups, and disaster recovery.
- Enhance security and availability of IT systems through proactive monitoring and event management.
- Stay updated on industry trends in infrastructure, tools, applications, and cybersecurity.
- Assist with endpoint management and security solutions.
- Support and maintain infrastructure components such as Microsoft Office, Active Directory, VMware, cloud platforms, and monitoring systems.
- Oversee security and infrastructure maintenance tasks, including updates, optimizations, and automation.
- Drive automation of repetitive tasks for improved efficiency.
- Contribute to IT security standards and best practices.
- Implement data classification and protection strategies.
- Manage company policies related to IT operations, information security, and data privacy.
- Define secure development and testing strategies.
- Mentor and train IT staff to enhance their skills.
- Provide cross-training for coverage and support during absences or workload spikes.
Technical Skills & Experience:
- Minimum of 3 years IT Management/Leadership experience.
- 2 years experience implementing, operating, auditing, and supporting company security compliance programs (ISO 27001, SOC 2, etc.).
- 3 years of Microsoft Office 365 experience, including designing, implementing, and supporting security compliance goals.
- Proficiency in Azure Active Directory, Group Policy, Exchange, MS Teams, SharePoint, Endpoint management, Defender ATP, Data Sensitivity Labels, and Data Loss Prevention (DLP).
- 3 years hands-on experience in a Hybrid VMware environment with a focus on Azure.
- Windows 2016 and newer Server Administration and Active Directory/DNS/DHCP administration experience.
- Ability to administer, configure, and troubleshoot VMware ESXi environments.
- Experience providing technical evidence to Information Security Compliance Auditors.
- Linux/Unix administration experience.
- Exposure to and experience providing support within a software development house.
- Bash and Shell Scripting knowledge.
- Prior System Administrator experience.
- Relevant certifications such as Microsoft MCSE, VMware, Azure Cloud, EC Council CEH/Security+, Linux, Cisco CCNA, and ITIL v4 would be advantageous.
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