IT Cloud Services Administrator

What you can expect to do:

• Manage SaaS applications and adopt best practice in a cloud-first strategy and distributed workforce. 
• Build and manage automation tasks (PowerShell, Azure Automation Accounts, Power Automate) 
• Create, implement, and maintain various Microsoft Azure cloud services such as Azure AD (Users, Groups, Devices, Enterprise Applications, Conditional Access/Security), Resource Groups, Automation Accounts, Key Vault, and Intune while maintaining proper security measures. 
• Maintain the company's macOS administration and processes; 
  providing software and hardware support to internal users 
• Manage MDM solutions such as Intune and Jamf. 
• Work on troubleshooting/resolution of ticket incident and fulfill service requests. 
• Automate tasks wherever possible to improve efficiency and reduce manual work 
• Develop, manage, and update documentation of all IT projects 

What we are looking for: 

• At least 2 years’ experience administering cloud computing technologies in Microsoft Azure and Microsoft 365.
• Proficient in Microsoft Windows and Apple macOS.
• Strong problem-solving skills and understanding of networking concepts and protocols
• Knowledge of Mobile Device Management (MDM) solutions such as Microsoft Intune/JAMF and collaboration platforms; Slack, Microsoft Teams, and Zoom. 
• Strong communication skills, with experience in both leading technical teams as well as working with key internal stakeholders.
• Willingness to go above and beyond. 
• PowerShell and other scripting tools
• Ability to collaborate with project managers & the department heads of the various business units to identify project milestones, tasks, and required resources to develop a detailed project plan.
• Ability to interpret business requirements and deliver value-added solutions in an agile manner.
• Proven ability to design and implement new processes and facilitate user adoption.