Job Summary
We are seeking a Deal Desk Specialist who will actively contribute to the growth and development of our Revenue Operations functions, working in a hybrid environment with closing deals and owning day-to-day commission administration resulting in accurate and timely sales commission payments. In a high volume environment, you will be responsible for supporting internal and external customers. You'll partner with the go-to-market teams, helping closing deals and provide back-end support post-sale. You’ll work cross functionally to align on standard deals, approval structures and deal desk policies. The team ensures each deal is executed in the required timeframe and in compliance with our agreed upon policies and data requirements. This role supports the Deal Desk function, manages sales data integrity, performs contract creation and reconciliation, and partner with the Finance team to streamline invoicing operations. You will also act as a partner to the Sales team, ensuring that all deals are closed with speed, ease and accuracy. You will also be the point person for and be responsible for administering the sales incentive compensation policies and programs.
- Minimum Qualification:Degree
- Experience Level:Mid level
- Experience Length:3 years
Job Description/Requirements
On any given day you might:
- Shepherd deals through the sales cycle & internal approval process while partnering with the appropriate cross-functional teams
- Ensure opportunities are properly created and tracked in Salesforce, auditing closed/won opportunity and validating it with the signed contract
- Partner cross-functionally and serve as key liaison and escalation point for sales, account management, finance, and legal on all deal-related topics, including Sales commission and incentive programs.This includes plans, policies and quotas.
- Support our CPQ systems (Salesforce products/pricing)
- Contribute to operational process improvements to increase the effectiveness of Deal Desk
- Effectively prioritize and manage additional ad-hoc requests and responsibilities
- Review commission payment reports for accuracy and completeness
- Troubleshoot and resolve commission issues in a timely manner
- Respond to compensation related inquiries from the Sales Team in an effective and timely manner
What is Litmus looking for in a candidate?
- Experience using one or more of the following tools: CaptivateIQ, Salesforce (including Salesforce CPQ), Zuora, and/or Slack
- Strong understanding of Microsoft Excel (Pivot Tables, Index Match, Sum If, etc.)
- Detail-oriented and deadline driven, with strong organizational skills
- Strong written and verbal communication skills, able to collaborate and influence across a wide spectrum of functions that are part of the incentive compensation process
- Incentive calculation and payroll experience, along with strong understanding of sales compensation practices
- Enjoys working collaboratively and effectively within the Finance team and org-wide
- Must be able to work independently, take initiative in identifying needs, organizing work day, and make effective use of time
Why should I choose Litmus?
- We offer everything you’d expect from a profitable company that’s been going strong for 10+ years, including a great salary and stock options, comprehensive health care benefits, and a generous retirement plan match
- You’ll receive 28 days of paid vacation—on top of team retreats and public holidays
- A platform for good: Affinity Groups, a culture of Diversity, Equity & Inclusion, and volunteer days—creating belonging for all is in our DNA both inside and outside of work #bebeyondlitmus
- Remote-first culture. No matter where you are, you’ll feel connected to the team
- We take family seriously and offer flexible schedules and generous parental leave programs
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