Customer Service & Support Jobs in Ghana

The Customer Service Representative (CSR) will serve as the first point of contact for customers, providing exceptional support and assistance through phone, email, chat, or in-person interactions. The role involves addressing inquiries, resolving issues efficiently, processing orders or service requests, and ensuring customer satisfaction with ...

The Visa Officer manages all visa-related support for clients—advisory, documentation, appointments, and follow-up—ensuring accuracy, confidentiality, and timely submissions.

We are seeking a dedicated Call Center Specialist to join our client in the Banking and Finance industry. The ideal candidate should have a Bachelor's degree in any related field and a minimum of 2 years' experience in a similar role within a Call Center environment. As a Call Center Specialist, you will be responsible for handling customer inq ...

The Cashier is responsible for processing customer transactions accurately and efficiently while delivering excellent customer service. The role involves handling cash and electronic payments, maintaining transaction records, and ensuring the cashier area is clean and organized.

The Shop Attendant is responsible for providing excellent customer service, assisting customers with purchases, and ensuring the shop is well-organized, clean, and fully stocked. The role involves handling sales transactions, managing inventory, and supporting the overall daily operations of the shop.

The Call Centre Supervisor will oversee the daily operations of the call center, leading a team of customer service agents. The role ensures smooth operations, high service quality, and achievement of performance targets. The Supervisor will also monitor team metrics, resolve escalated issues, and implement strategies to enhance operational eff ...

The Store Attendant is responsible for delivering excellent customer service while ensuring the store remains clean, organized, and well-stocked at all times. As the first point of contact for customers, the Store Attendant plays a key role in creating a welcoming, pleasant, and professional shopping experience.

An institution in Accra is looking for an experienced Front of House professional who can also provide limited administrative support. Please be comfortable in an educational environment, be a people person and a problem solver. We are looking for a multitasker with excellent communication skills and strong attention to detail. This role requir ...

An upscale internet cafe is looking for energetic Ghanaians to employ as Internet Cafe Managers / Attendants. Applicants should be I.T bias. Should have knowledge and skills in Graphic Design, Basic Computer repairs. Online applications, networking, Office Suite etc . Prospective will interface with customers. Must live in close proximity to Ma ...

The Food Take-Out Cashier is responsible for receiving customer orders, processing payments, coordinating with the kitchen and delivery riders, and ensuring every takeaway customer receives fast, accurate, and friendly service. This role is customer-facing and critical to revenue control and brand experience.

The Player Experience Lead role combines high-touch customer service with VIP player retention strategies to ensure exceptional engagement, loyalty, and satisfaction for all customers with a higher focus on premium players.

We are seeking a motivated and customer-focused Customer Service Officer / Manager to oversee and enhance the organization’s customer support operations. The ideal candidate will ensure exceptional service delivery, resolve customer issues efficiently, and foster a positive customer experience across all touchpoints.

A growing LPG retail station in Ghana is seeking reliable and safety-conscious Pump Attendants to support daily station operations.

We are looking for a friendly and responsible Office / Client Service Assistant to help attend to customers, manage basic office tasks, and support daily operations at our print shop.

We are seeking a reliable, customer-focused and detail oriented Hotel Attendant to join our hospitality team. The ideal candidate will be responsible for maintaining high standards of cleanliness, guest comfort and overall service excellence within the hotel.

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