Customer Service & Support Jobs in Ghana

The Customer Service Representative will be responsible for assisting customers, responding to enquiries, resolving complaints, and providing accurate information about the company’s products and services. The role requires excellent communication and problem-solving skills, a customer-focused attitude, and the ability to handle customer reques ...

The Student Success Coordinator (SSC) plays a key role in enhancing the student experience by providing consistent, personalized support throughout the academic journey. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring

The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.

The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.

A premium jewelry brand in Accra, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.

We're hiring an experienced Customer Support Specialist to own complex escalations. You'll handle high-volume calls with customers, vendors, and riders, using product knowledge and problem-solving to deliver empathetic service. It's fast-paced and demanding, often evenings or weekends, but a great chance to grow into support leadership at Chowd ...

A Reputable Hotel is seeking a professional, friendly, and highly organized individual to join our team as a Hotel Receptionist/Administrative Assistant. This position is ideal for someone who enjoys engaging with guests at the front desk while also contributing to the day-to-day administrative operations of the hotel. You will be the first poi ...

A Front Office Executive / Office Coordinator is responsible for managing the front desk and supporting the smooth day-to-day operations of the office. The role involves welcoming visitors, handling calls and enquiries, coordinating appointments, managing correspondence, maintaining office records, and providing administrative support to staff ...

This is a full-time, position located in Aburi. The successful candidate will promote We- Ape's adventure experiences through outbound calls, manage enquiries via phone, WhatsApp, email and social media, convert leads into bookings, maintain client relationships, and support marketing initiatives. The officer will also support the delivery of ...

Cloazar Ghana is seeking a confident, articulate, and customer-focused Customer Service & App Support Agent to join our team. The successful candidate will be responsible for assisting customers with enquiries, providing support to users of the company's app, resolving customer issues, and ensuring a positive customer experience. The ideal cand ...

We are seeking a friendly, organized, and customer-focused Salon Manager / Receptionist to oversee the day-to-day front desk operations of our salon. The ideal candidate will ensure excellent customer service, manage appointments, coordinate staff schedules, and maintain smooth salon operations while creating a welcoming experience for every cl ...

The International Contact Center Representative is responsible for handling high volumes of inbound and outbound customer interactions via phone, email, and chat on behalf of ABPO's domestic and international client portfolio. The role holder will provide exceptional customer service by resolving complex issues, managing cross-border inquiries, ...