Country Engagement Team (CET) - Administrative Assistant

Key Responsibilities: Administrative and Logistics

Throughout the 5-year Country Engagement Cycle:

• Ensure that visitors to the office are warmly welcomed and their questions addressed.
• Ensure office is well maintained and organized.
• Liaise with the OD regarding the office and team lodging cleaning, catering, repairs, and security services.
• Purchase food and supplies for the office and/or team lodging as directed.
• Schedule meetings and appointments.
• Assist with travel and lodging arrangements for CET members going abroad and incoming visitors, if request d.
• Identify a travel agency that can book internal flights for in-country teams and ship personnel.
• Assist with written communication, such as for official letters and emails.
• Provide translation and interpretation support.
• Ensure timely delivery of packages and letters.
• Take responsibility for managing petty cash for the team before an accountant is hired, if directed by the OD.
• Coordinate with the Information Technology (IT) team on all concerns related to office technology.
• Collect partner contact information from CET members on a regular basis and input into Salesforce contact a agement system.
• Plan off-site team activities on occasion, as directed.
• Provide administrative and logistical support for special events as directed by the CD and OD.

Advance:

• Develop a country information book to be used by crew on the vessel and a vision trip fact sheet inclusive of  elevant contacts, such as for airlines, hotels, drivers, rental cars, restaurants etc.
• Seek out potential partners for Mercy Ministries, such as schools, orphanages, churches etc.
• Assist Hospital Chaplaincy to organize a training for Simply the Story (STS) if requested.
• Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, and Requirements):

• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Supportive of Mercy Ships’ mission and vision and committed to its core values.
• Evidence a strong Christian commitment by way of choices made, interactions with others, and character.
• Possess excellent written and verbal communication skills.
• Must be accomplished in both English and working language of the government.
• Demonstrate keen attention to detail.
• Maintain composure under pressure and easily adapt to changing circumstances.
• Have excellent organizational, administrative, and time management skills.
• Demonstrate dedication and self-motivation.
• Possess a strong customer service mindset including attitude and approach.

Education and Experience:

The requirements listed below are representative of the education and/or experience required.

• One year of experience with Mercy Ships as Crew, Day Crew, or working with the ASC desirable.
• Two years of experience as an Administrative Assistant highly preferred, ideally working in a non-government l organization (NGO) with exposure to diplomacy.
• A bachelor’s degree or certificate in administration desirable.
• Ability to translate and interpret from English to working language of the government and vice versa.
• Proficient with Microsoft Word, Excel, Power Point and Outlook; willingness to learn Salesforce.

Other Information:

•  Successful completion of Mercy Ships’ On Boarding program and Country Engagement Training will be required within the first year or when otherwise offered.

Location: Accra

Salary: Attractive