Business Automation Engineer

Responsibilities

• Responsible for designing and building optimized operations automation with non-trivial functionality

• Responsible for guiding technical discussions with both technical and non-technical audiences

• Responsible for mutually agreeable outcomes with clients, partners, and other stakeholders

• Responsible for understanding how system functions contribute to the strategic direction of the business and the ability to make valuable contributions

• Responsible for solving problems effectively by gathering insight from team members, ensuring that they have all the information they need for accurate analysis and consideration, involving them, and supporting them as needed

• Responsible for identifying, analyzing, and solving problems systematically rather than solely by intuition or instinct; looking for root causes, not just symptoms of the pain; weighing pros and cons of actions; and deciding when to escalate issues

• Responsible for transforming requirements into technical architecture and tasks delegated to team members with essential grooming and recommended Implementation details.

• Responsible for documenting workflows, incidents, and issues for communication and reference purposes

• Responsible for understanding and analyzing sensitive data while ensuring its security

Requirements

• At least two years of automation experience

• Experience using automation APIs or platforms, e.g., Google Apps Script, Google/Slack/third-party APIs, and Make/n8n/Zapier scenarios

• Experience using SQL with relational database management systems and Google Apps

• Experience with JavaScript or Python-based software development

• Strong English communication and team collaboration skills

• Exposure to organization-level business processes

• Ability to function in a multiple-stakeholder environment