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1 month ago

Job Summary

We are seeking a competent and diligent Cashier Supervisor to act as an assistant to the Head of Accounts Department, overseeing the daily operations of cash handling within our security company. This role is responsible for supervising a team of cashiers, ensuring compliance with cash management procedures, conducting audits, and supporting account reconciliations. The Cashier Supervisor plays a key role in ensuring the security, accuracy, and efficient management of all cash transactions, while maintaining strong client and team relationships. This position requires regular reporting to the Head of Accounts to align operations with broader departmental objectives.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

Supervision of Cashiers:

  • Oversee daily cashier activities, ensuring adherence to security protocols and cash handling procedures.
  • Assign tasks, monitor performance, and train cashiers on procedures for secure cash and valuables handling.
  • Ensure all team members are updated on company policies and maintain accuracy in cash transactions.


Cash Handling and Reconciliation:

  • Supervise cash counting, recording, and reconciliation for client and company transactions.
  • Oversee deposit preparation, and ensure timely delivery to designated locations (e.g., banks or vaults)
  • Investigate discrepancies, document transactions accurately, and maintain detailed records.


Security and Compliance:

  • Enforce strict compliance with security measures and legal regulations in all cash handling procedures. Maintain a secure office environment and oversee the use of security equipment (e.g., safes, surveillance cameras).
  • Conduct regular audits to identify risks and ensure adherence to internal controls.


Customer and Client Relations:

  • Act as a primary point of contact for cash-related client inquiries, resolving issues professionally.
  • Ensure timely, professional cash services to meet and exceed client expectations.


Reporting and Documentation:

  • Prepare daily, weekly, and monthly reports on cash transactions, including income, expenses, and discrepancies.
  • Maintain accurate and up-to-date cash receipts, payments, and account reconciliations.
  • Timely reporting of irregularities or security concerns to the Head of Accounts.


Team Coordination and Training:

  • Coordinate with the Cash-in-Transit (CIT) team for secure cash deliveries and pickups.
  • Organize cashier team training for compliance with security protocols and handling practices.
  • Evaluate team performance and provide constructive feedback for improvement.


Auditing and Compliance Monitoring:

  • Conduct spot checks and internal audits on cash handling.
  • Work with finance and audit teams to ensure compliance with internal controls and AML regulations.


Qualifications:

Education:

  • Diploma or degree in accounting, finance, business administration, or a related field preferred.


Experience:

  • 3-5 years of experience in cash-handling or a supervisory role within security or financial services.
  • Proven experience in team supervision and cash management.


Skills and Abilities:

  • Strong leadership skills to supervise and guide the cashier team.
  • Excellent attention to detail for cash handling accuracy.
  • Knowledge of security protocols and cash transaction management.
  • Problem-solving skills to resolve discrepancies and client concerns.
  • Ability to work under pressure with large sums of money.
  • Proficiency in accounting software and basic financial management.


Additional Requirements:

  • Knowledge of cash handling security measures and experience in high-risk environments.
  • Ability to maintain confidentiality in cash-related matters.
  • Clean criminal record with the ability to pass a background check.
  • Flexibility to work weekends and holidays when required.




Location: Skones Security

Employment Type: Full Time

Salary Range: Atttractive

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