Ui/ux Designer

Points Africa is a pan-African fintech and digital loyalty network revolutionizing how consumers earn and redeem points across multiple sectors—fuel, retail, insurance, telecom, and banking.

Our omni-channel ecosystem integrates mobile payments, AI personalization, and real-time data orchestration to power reward experiences for millions of users across Africa.

We’re looking for a UI/UX Designer to join our growing product and engineering team. The ideal candidate combines creative visual design with analytical UX thinking to deliver seamless, inclusive, and data-driven user experiences across mobile, web, USSD, social etc.

Key Responsibilities

User Research & Insights

• Conduct user research, interviews, and usability testing to understand customer behaviors across African markets.
• Analyze customer journey maps to identify UX gaps and recommend design optimizations.
• Collaborate with Data and Product teams to integrate behavioral insights.

Experience & Interface Design

• Design mobile-first, responsive UIs for iOS, Android, web, dashboard etc.
• Create wireframes, prototypes, and design systems using tools such as Figma, Adobe XD, or Sketch.
• Maintain brand consistency while adapting for partner experiences.
• Design flows for new digital channels like WhatsApp, USSD journeys, and 3rd Party integrations.

Design Systems & Accessibility

• Maintain and evolve the Points Africa design system — components, typography, and color tokens.
• Ensure adherence to WCAG accessibility and localization standards for multilingual African users.
• Partner with front-end teams to translate designs into pixel-perfect, responsive interfaces.

Collaboration & Prototyping

• Work in agile sprints alongside developers, QA, and product owners.
• Present design rationales and prototypes to stakeholders for feedback and iteration.
• Support QA testing and UI validation during releases.

Innovation & Standards

• Stay current with emerging design and fintech UX trends (e.g., conversational UI, gamification, data visualization).
• Contribute to continuous UX improvement for omnichannel journeys (App, Web, POS, WhatsApp, and SMS).

Requirements

• Bachelor’s degree in Design, HCI, Computer Science, or related field.
• 4+ years of experience in UI/UX design for fintech, mobile apps, or SaaS platforms.
• Proficiency with Figma, Adobe XD, Sketch, Illustrator, or After Effects.
• Solid grasp of Design Thinking, User-Centered Design, and agile methodologies.
• Experience designing for multi-device, low-bandwidth environments typical in African markets.
• Strong understanding of UX principles for mobile payments, digital wallets, and loyalty systems.
• Excellent communication skills and ability to present design concepts to non-design stakeholders.

Nice to Have

• Experience with Flutter, ReactJS, or design-to-code collaboration workflows.
• Exposure to analytics and behavioral tools (e.g., MoEngage, Mixpanel, Hotjar, GA4).
• Familiarity with fintech ecosystems or loyalty platforms.
• Experience working in cross-country or multicultural teams across Africa.

What we Offer

• Opportunity to shape Africa’s leading loyalty fintech platform.
• Competitive salary & stock options.
• Hybrid remote work environment.
• Continuous learning through UX certifications and design workshops.
• Access to modern design tools, analytics, and research platforms.

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