Team Leader (Retail Business)
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Job summary
The Team Leader (Retail Business) is responsible for supervising and motivating retail staff to achieve sales targets and deliver excellent customer service. The role involves overseeing daily store operations, managing staff schedules, monitoring inventory, and ensuring compliance with company policies and procedures. The Team Leader supports the Store/Business Manager in driving sales performance, maintaining visual merchandising standards, resolving customer issues, and fostering a positive and productive work environment
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Key Responsibilities:
- Ability to search and recruit quality manpower, Lead, motivate and manage a team to achieve sales targets and promote the brand
- Conduct effective training sessions to enhance team members' sales skills, product knowledge and customer service abilities
- Adept in sales strategy development and execution for quality business
- Set performance goals for team members, monitor their progress and provide constructive feedback.
- Support team members in building and maintaining strong relationships with clients
- Proper vetting of proposal forms and timely submissions
- Exhibit professional sales practice and excellent client service delivery
- Prepare reports on team performance, market trends and sales forecasts for Branch Managers.
Skills and Competencies Required:
- A minimum of University Diploma or Professional Qualification in Insurance
- A minimum of one (1) year experience in sales leadership role or three (3) years as a top performing life insurance Sales Agent
- Competency in Sales Agency Recruitment
- Strong ability to inspire and guide team members toward achieving quality sales targets and other KPIs (leadership skills).
- Must possess excellent interpersonal, communication and presentation skills
- Skills in motivating and coaching team members to enhance their performance and career development
- Problem-Solving and adaptability skills
- Strong organizational abilities to manage multiple priorities and tasks effectively.
- Deep understanding of sales processes and the life insurance industry to guide the team effectively.
What to expect from us?
In addition to attractive remuneration and sales incentive packages, you will be part of a strong brand, where you can contribute towards its growth, and ensuring your personal and career development aspirations in a rewarding environment are attained.
What we expect from you?
To immensely contribute to the success and growth of the business; a great personality with business management mindset, aggressive sales skills and positive attitude.
Remuneration package: An attractive package with good performance linked incentives awaits successful candidates.
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