Social Media Specialist

Responsibilities:

• Become online voice of each individual franchisee helping to evolve the local brand, positioning, messaging, and differentiation from local competitors
• Place a minimum of four unique posts per week (on 5 social media channels) for each individual franchise location
• Manage the individual franchisee’s (business owners) online reputation by requesting reviews and responding to posted reviews
• Maintain monthly social media and online reputation reports
• Other responsibilities as may arise or be added

Requirements:

• Have outstanding communication skills and be fluent in English with an easy to understand American or British English speech (written and verbal).
• Bring 3 to 5 years of progressive experience in Facebook, Instagram, LinkedIn, Google My Business (GMB), and Twitter.
• Be passionate about social media and well-versed on the latest features and functionality on each platform.
• Bring 3 to 5 years experience in managing online reputation (reviews)
• Be able to communicate weekly with his/her supervisor (based in the US) to adjust posts and strategies.
• Proactively gather local information from individual franchisees
• Monitor social media responses and followers daily.
• Ensure all projects get done on time, run smoothly, and produce healthy returns.

Minimum Qualification:

• Bachelor’s degree required Marketing & Communicanies.
• Past work experience with multi-national English-speaking companies is required.
• Excellent strategic insights and solutions, especially in the digital marketing area, having a track record when it comes to direct connection with consumers
• Strong business sense and understanding.
• Ability to work independently in a fast-paced creative environment
• Strong adherence to the vision, values, and culture of our organization.

We employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, we invite you to explore an opportunity with us.