Social Media Community Manager at Genie Intel

Summary: Overall responsibilities are social media community management as well as supporting with creating content for and managing client social media pages and digital campaign.Community Management Utilize a variety of software to schedule and monitor text, visual and/or audio content on client social media pagesLeverage client FAQs to respond to enquiries or liaise with client CS team to respondInteract with social media audience to increase organic engagementMonitor and report on feedback, online reviews and sentiment analysisOrganize and participate in events to build community and boost brand awareness Content Creation Develop written content for client social media on Facebook, Twitter, Linkedin, Instagram etc.Understand the nuances of each social media platform and what works on each, based on use case and best practicesManage ephemeral content like stories and lives on client social media pages in real-timeBe up to date on current affairs, news, trends and pop-culture, which feed content creation