Sales Executive

Key Responsibilities

Sales & Business Development

• Promote and sell company products and services to existing and prospective customers.
• Identify and pursue new business opportunities to expand the customer base.
• Conduct market research to identify customer needs, competitor activities, and industry trends.
• Generate leads through networking, referrals, cold calling, site visits, and other sales strategies.
• Develop and implement effective sales plans to achieve company objectives.

Customer Engagement & Relationship Management

• Build and maintain strong, long-term relationships with customers and clients.
• Provide excellent customer service before, during, and after sales transactions.
• Understand customer requirements and recommend suitable products or services.
• Respond promptly and professionally to customer inquiries, complaints, and requests.
• Follow up with clients regularly to ensure customer satisfaction and encourage repeat business.

Sales Presentations & Negotiation

• Prepare and deliver persuasive sales presentations and product demonstrations to customers.
• Explain product features, benefits, pricing, and value propositions effectively.
• Negotiate contracts, pricing, payment terms, and agreements with customers within company guidelines.
• Coordinate with internal departments to ensure smooth order processing and service delivery.

Target Achievement & Reporting

• Achieve monthly, quarterly, and annual sales targets set by management.
• Monitor sales performance and identify opportunities for improvement.
• Maintain accurate customer records, sales activities, and transaction data.
• Prepare regular sales reports, forecasts, and updates for management review.
• Use CRM systems and other sales tools to track customer interactions and sales progress.

Qualifications & Requirements

• Diploma or Bachelor’s degree in Marketing, Business Administration, Sales, or a related field preferred.
• Proven experience in sales, marketing, customer service, or a related role is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Ability to build relationships and influence customers effectively.
• Self-motivated, goal-oriented, and able to work independently.
• Strong problem-solving and customer service skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work under pressure and meet deadlines.
• Valid driver’s license may be an added advantage depending on the role requirements.

Key Competencies

• Sales and negotiation skills
• Customer relationship management
• Communication and presentation skills
• Market awareness and business development
• Time management and organization
• Problem-solving and decision-making
• Teamwork and collaboration
• Adaptability and resilience

Location: Accra

Salary: Attractive