Communications and Digital Program Manager

Key Responsibilities:

• Establish and maintain schedules, product roadmaps and strategic plans, and ensure quality delivery in accordance with customer and stakeholder needs.
• Actively communicate with clients to understand and define current needs and priorities.
• Oversee communications/campaign activities to ensure positive outcomes.
• Manage budgets, prepare cost estimates, and track resources using financial management tools.
• Perform continuous risk assessment and mitigation; work with management to identify and remove resource, feasibility, and technical barriers that can impede development.
• Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
• Manage direct reports as well as a matrixed team, leading cross disciplinary efforts to develop, iterate, and refine digital solutions.
• Foster a culture of creativity, collaboration, innovation, and excellence in the work environment and continuously elevate the quality and caliber of the organization.

Required Qualifications:

• Bachelor’s degree in computer science, engineering, business, communications, marketing, public health, or related fields.
• 15+ years of demonstrated experience with digital program/campaign management.
• 7+ years leading state or Federal government programs and 5+ years of experience leading public health, mHealth, or tobacco cessation related programs.
• Ability to obtain a Public Trust Clearance.
• U.S. citizenship required (required by Federal government for the position).

Professional Skills:

• Experience managing programs or projects that use open-source CMS such as Drupal, WordPress, as well as headless CMS implementations.·
• Experience working with various Agile delivery methods including Agile Scrum, Kanban, as well as traditional waterfall and hybrid approaches.
• Excellent analytical and proven problem-solving skills.
• Excellent verbal and written communication skills.
• Experience launching digital solutions, including ongoing analysis and continuous product improvements.
• Proficiency working with JIRA and Confluence.
• Working knowledge of the technical software development process, including Agile methodologies, process, and principles.
• Understanding of human-centered design principles and integrating design and Agile.
• Team player with excellent problem-solving and consensus-building skills.

Preferred Qualifications:

• Experience in design or strategic planning facilitation (generalist).
• Experience in providing strategic technical or digital program design guidance to clients.
• PMP certification.
• Experience working with remote teams.