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2 weeks ago

Job Summary

The Business Development & Client Strategy Lead will spearhead business growth initiatives while providing oversight across core operations and client engagement. The successful candidate will begin by driving revenue growth, fostering partnerships, and expanding the market, while gradually assuming broader operational and leadership responsibilities. The successful candidate will be commercially savvy, client-focused, and strategically minded, with the ability to balance immediate revenue generation with long-term organizational growth.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 8 years

Job Description/Requirements

Key Responsibilities

Business Development and Growth

  • Lead the company’s growth agenda by identifying and securing new business opportunities, partnerships, and revenue streams.
  • Build and maintain strong client relationships, ensuring delivery of tailored and value-driven services.
  • Analyze market trends, competitor strategies, and emerging technologies to position the company as an industry leader.
  • Champion innovation in products, services, and customer engagement models.


Operational and Strategic Oversight

  • Support the CEO in shaping and executing strategic priorities.
  • Collaborate with technical and operations teams to ensure service reliability and continuous improvement.
  • Introduce performance metrics that improve client satisfaction and operational efficiency.
  • Ensure IT systems and tracking platforms evolve with client needs.


Financial & Commercial Management

  • Contribute to budget planning and revenue forecasting in collaboration with Finance.
  • Monitor financial performance against targets and support cost efficiency initiatives.
  • Provide input into investment and financial decision-making to support business growth.
  • Ensure compliance with basic corporate governance and reporting standards.


Sales and Marketing Leadership

  • Drive brand visibility and client acquisition through strategic marketing campaigns and sales initiatives.
  • Guide the sales team with tools, strategies, and campaigns that achieve business targets.
  • Leverage PR, digital marketing, and client engagement platforms to build market presence.


Leadership and People Engagement

  • Serve as a visible leader, embodying the values of trust, integrity, and accountability.
  • Represent the company in stakeholder engagements, industry forums, and client interactions.
  • Partner with the HR Consultant to support performance management, employee engagement, and leadership development.
  • Mentor and inspire teams, preparing them for future organizational growth.


Qualifications and Experience

  • Bachelor’s degree in business administration, Marketing, IT, or related field (master’s is an advantage).
  • 6–8 years of progressive experience in business development, strategy, or operations, preferably in IT-enabled services.
  • Demonstrated success in driving revenue growth, market expansion, and client relationship management.
  • Familiarity with financial principles, budgeting, and commercial decision-making.
  • Strong communication, negotiation, and stakeholder management skills.


Core Competencies:

  • Growth-oriented and commercially driven mindset.
  • Strong strategic and analytical capability.
  • Ability to inspire and lead cross-functional teams.
  • IT awareness with the ability to align technology with business opportunities.
  • Integrity, transparency, and accountability.

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