Social Media Specialist

What you will be doing

• Share engaging educational content with our online audience of over 750,000 people.

• Develop and implement social media strategies for Interaction Design Foundation (IxDF), focusing on driving engagement and growth.

• Help our online audience find the resources they need from our vast library of courses and open-source literature.

• Research and develop strategies to expand IxDF's social media presence on new channels like TikTok and YouTube.

• Optimize and perfect every element of how we engage with our online audience, from the copy in our social media posts to the tools and processes we use to maintain conversations with our users.

• Manage, track, and report on all activities and results. Even though social media and online conversations are primarily qualitative, we strive to leverage data to measure impact, validate assumptions, and improve strategies for better outcomes.

About you

• You have several years of experience as a social media specialist on channels like Facebook, Instagram, Twitter, and LinkedIn.

• You're knowledgeable about popular social media platforms, staying up-to-date with their nuances and technical capabilities. You stay ahead of social media algorithms to enhance our organic social media performance.

• You are a data-driven professional focusing on content that moves the needle.

• You have an eye for detail, an empathic nature with a deep desire to help people and a natural drive for perfection.

• You are proficient in prompting different AI tools such as ChatGPT to optimize your work processes.

• You are a convincing and compelling communicator who can advocate effectively.

• You are a great conversationalist who is highly socially intelligent and loves encountering new people and perspectives. 

• You know what ownership of a task means and how to deliver it.

• You are fluent in written English with exceptional writing skills, perfect grammar, and an appreciation for the power of tone, brevity and microcopy.

• You have a keen eye for content, and you can quickly understand what type of content is meaningful, appropriate and useful in each situation or each platform.

• You are hungry for efficiency and constantly looking for ways to maximize your results arising from the time you spend on a task.

• You enjoy working in a fast-paced and dynamic environment where each day is different.