Contact potential or existing customers via telephone, email, and new media to sell our products/services.
- Minimum Qualification:HND
- Experience Level:Mid level
- Experience Length:1 year
- Acquire new customers and retain existing customers
- Data management.
- Managing inbound and outbound SMSs.
- Contact potential or existing customers via telephone, email and new media to sell our products/services.
- Achieve daily/weekly/Monthly sales targets.
- Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales.
- Maintain call centre database by entering relevant and accurate information
- Following up with clients who have completed a loan transaction to express appreciation.
- Generate reports on daily activities.
Qualification and Requirements:
- A Bachelors’ Degree or HND or its equivalent in any field
- Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail.
- Required language proficiency, English language and at least one local language
- Knowledge of customer service principles and practices
- 1-year experience within a Call center environment with targeted sales
- Good data entry and typing skills
Skills / Attributes
- Analytical and problem-solving skills
- Good customer service skills;
- Good listening skills
- Hard working with high energy levels
- Willingness to learn
- Ability to adapt quickly to constant changes
- Adhere to discipline and routine
- Good selling skills
- Excellent communication skills (written and oral) and excellent telephone manners
- Neat and organized person.
All applicants should forward their application letters and CVs to email@example.com
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