2 months ago

Job Summary

Contact potential or existing customers via telephone, email, and new media to sell our products/services.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:1 year

Job Description/Requirements

Responsibilities:

  • Acquire new customers and retain existing customers
  • Data management.
  • Managing inbound and outbound SMSs.
  • Contact potential or existing customers via telephone, email and new media to sell our products/services.
  • Achieve daily/weekly/Monthly sales targets.
  • Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales.
  • Maintain call centre database by entering relevant and accurate information
  • Following up with clients who have completed a loan transaction to express appreciation.
  • Generate reports on daily activities.


Qualification and Requirements:

  • A Bachelors’ Degree or HND or its equivalent in any field
  • Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail.
  • Required language proficiency, English language and at least one local language
  • Knowledge of customer service principles and practices
  • 1-year experience within a Call center environment with targeted sales
  • Good data entry and typing skills


Skills / Attributes

  • Analytical and problem-solving skills
  • Good customer service skills;
  • Good listening skills
  • Hard working with high energy levels
  • Willingness to learn
  • Ability to adapt quickly to constant changes
  • Adhere to discipline and routine
  • Good selling skills
  • Excellent communication skills (written and oral) and excellent telephone manners
  • Neat and organized person.


All applicants should forward their application letters and CVs to ghanavacancies1@gmail.com

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