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1 month ago

Job Summary

A reputable outbound call center is looking to recruit Telesales Executives.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

  • Be able to sell the company’s services over the phone
  • Turn outbound cold calls into successful callbacks
  • Handle and resolve customer complaints
  • Identifying new sales opportunities, informing regular customers of new services, and meeting sales targets
  • Follow up on customer interaction and transactions
  • Collect basic KYC based on the automated customer-survey
  • Maintaining sales and delivery records. Keep track of customer support metrics like conversion rates, customer success, etc.
  • Be able to track your own performance in CRM and keep your ledger in spreadsheets


Requirements:

  • Candidates must be either University or Diploma graduates
  • Degree in Sales and Marketing or other related fields
  • A minimum 3 years of experience in Sales, marketing, Outbound Calls and Customer Service
  • Applicants must have good command over the English language and must be able to communicate effortlessly.
  • Excellent communication skills.
  • Excellent customer service skills.
  • He/she must be tech savvy and be able to work efficiently under pressure.





Employment Type: Contract

Location: Tema, Community 2

Kindly Note: Candidates must be available to work immediately.

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