Product Architect (Innovation & Venture)

Duties And Responsibilities

• Continuously scan market, customer, regulatory, and technology trends to identify high-potential product and venture opportunities.
• Conduct structured problem discovery using customer interviews, field research, data analysis, and ecosystem mapping.
• Define clear problem statements, opportunity hypotheses, and strategic fit assessments aligned to PaySwitch’s long-term platform strategy.
• Lead UX-driven discovery by defining user personas, customer journeys, service blueprints, and experience maps for new initiatives.
• Ensure early-stage concepts are validated through usability testing, prototypes, and iterative feedback loops.
• Own the creation of high-quality product design artefacts, including:
• Product Requirement Documents (PRDs)
• Functional Requirement Documents (FRDs)
• User stories and acceptance criteria
• Process flows and workflow diagrams
• Define MVP and pilot scopes with clear functional boundaries, dependencies, and non-functional requirements.
• Design and run experiments, pilots, and MVPs using lean and agile methodologies.
• Define success metrics, learning goals, and decision criteria for each initiative.
• Work with engineering teams to deliver pilots efficiently while maintaining technical soundness.
• Manage pilot timelines, risks, and dependencies across internal and external stakeholders.
• Develop business cases, value propositions, and early financial models for new ventures.
• Present clear recommendations to scale, pivot, or terminate initiatives based on evidence.
• Support the transition of validated ventures into core product roadmaps with structured handover documentation.
• Align product innovation initiatives with commercial, partnership, and platform priorities.
• Act as an internal advocate for disciplined, customer-centric innovation.

Skills And Abilities

Technical

• Strong understanding of fintech products, APIs, and platform capabilities
• MVP design and experimentation frameworks
• Strong product discovery and innovation frameworks (e.g. design thinking, lean experimentation)
• Proven ability to write clear, detailed PRDs and FRDs for complex digital products
• Strong UX design literacy, including user journeys, workflows, and service design
• Solid understanding of fintech platforms, APIs, and system integrations
• Ability to conceptualize MVP architectures and assess technical feasibility
• Familiarity with agile delivery and experimentation metrics

Non-Technical

• Entrepreneurial mindset
• Structured problem-solving
• Ability to balance creativity with commercial discipline
• Exceptional problem-framing and analytical thinking
• Strong communication and storytelling skills for both technical and non- technical audiences
• High level of ownership and accountability
• Comfort operating in ambiguity and early-stage uncertainty
• Strong stakeholder management and influence without authority

Education & Experience

•  Bachelor’s degree in Computer Science, Information Technology, Information Systems.
• 2-4 years of experience in product management, product innovation, venture building, or related fintech platform roles
• Demonstrated experience leading early-stage products from concept to pilot or market launch
• Experience working closely with engineering teams on complex digital platformsPrior experience in payments, fintech, financial services, or platform- based businesses is highly preferred

Specific Knowledge Requirements

•  Innovation and venture incubation methodologies
• UX research and human-centered design principles
• Product design artefacts and documentation standards
• Metrics-driven experimentation and validation

Work Ethic & Mindset Expectation: The ideal candidate is visionary yet disciplined, someone who can imagine what does not yet exist, while grounding innovation in rigorous thinking, evidence, and execution excellence.

Location: Accra

Salary: Attractive