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Customer Service Officer

A.M.E. ZION CHURCH CO-OPERATIVE CREDIT UNION

Customer Service & Support

Today

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Accra & Tema Region Full Time Banking, Finance & Insurance Confidential

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Job summary

A registered Credit Union based in Mamprobi is seeking a qualified and experienced Customer Service Officer to mobilize savings from existing and prospective members. The ideal candidate will engage clients, promote savings products, and support financial growth initiatives.

Min Qualification: High School (S.S.C.E) Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Accra & Tema Region, Ghana

Job descriptions & requirements

Key Responsibilities:

Mobilize savings from members and prospective clients
Promote financial products and services
Build and maintain strong customer relationships
Support daily customer service operations
Maintain accurate records of transactions

Requirements & Skills:

Minimum of WASSCE qualification
At least 1 year experience as a Mobile Savings Officer
Must reside in Mamprobi or nearby areas
Good communication and interpersonal skills
Basic knowledge in accounting is an advantage
Experience in microfinance operations is an added advantage

Location: Mamprobi, Accra

Salary: Attractive

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