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Full time Customer Service & Support Jobs in Ghana

20 Jobs Found

The field of customer service & support currently offers 20 full-time job vacancies. While the range of opportunities is focused, there are still roles available for those seeking employment, particularly in positions such as Client & Operations Associate, Relationship Manager, Small Business, and Internet Cafe Manager/ Attendant. The majority of these roles are located in the Accra & Tema Region.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from GHS 1,800 to GHS 2,100 per month. Common benefits in this sector include healthcare coverage, performance bonuses, and professional development opportunities.

Skills & experience

A degree is the most common requirement, with diploma also accepted by some employers. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at entry level, providing opportunities for growth into mid level roles.

Key responsibilities & tasks

Junior roles typically involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Senior roles are responsible for overseeing customer support teams, developing strategies to improve service delivery, and managing complex customer cases.

Industries & companies

The top industries actively recruiting include banking, finance & insurance, hospitality & hotel, and retail, fashion & FMCG. The retail and technology sectors show a wide distribution of vacancies, indicating opportunities across different organisations.

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The Business Executive

Accra & Tema Region Full Time Confidential

Customer Service & Support

Today

The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.

Easy apply

Jobberman Third Party

Kumasi & Ashanti Region Full Time Confidential

Customer Service & Support

Today

A reputable company is seeking a highly motivated and detail-oriented Customer Service Associate. This individual will play a critical role in driving the company’s strategic direction by also conducting research, gathering data, managing feedback from the market, and supporting the leadership team with actionable insights. The ideal candidate ...

Easy apply

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Student Connect Ghana

Accra & Tema Region Full Time Confidential

Customer Service & Support

Yesterday

A Lead Caller is responsible for contacting potential customers, generating and qualifying leads, and scheduling appointments for the sales team. The role involves making outbound calls, responding to customer inquiries, following up with prospects, and building positive relationships with potential clients. The Lead Caller maintains accurate r ...

Easy apply

NEXUSSPIDEX EXPRESS GHANA LTD

Accra & Tema Region Full Time Confidential

Customer Service & Support

Yesterday

N

The Customer Service Agent is responsible for providing professional, efficient and customer-focused support to Spidex Express customers through telephone, email, WhatsApp, chat and other approved communication channels. The position is responsible for assisting customers with parcel enquiries, delivery updates, tracking requests, delivery exc ...

Easy apply

Jobberman Third Party

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 week ago

We are seeking a dedicated Call Center Specialist to join our client in the Banking and Finance industry. The ideal candidate should have a Bachelor's degree in any related field and a minimum of 2 years' experience in a similar role within a Call Center environment. As a Call Center Specialist, you will be responsible for handling customer inq ...

Easy apply

Jobberman Third Party

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 week ago

The Customer Success Lead is responsible for ensuring that customers have a positive, seamless and valuable experience throughout their relationship with the MVend. The role will lead customer onboarding, engagement, retention and satisfaction while working closely with Product, Technology, Operations, Sales, Risk & Compliance teams to resolve ...

Easy apply

Jobberman Third Party

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 week ago

The ideal candidate should have excellent customer service skills, be confident interacting with customers and be comfortable assisting women with shapewear selection, sizing and fitting.

Easy apply

The Business Executive

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 month ago

The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.

Easy apply

DriveEv Ghana

Accra & Tema Region Full Time Confidential

Customer Service & Support

Today

D

The Customer Support Representative will be the first point of contact for our customers, handling inquiries, providing assistance and ensuring a smooth and positive experience with DriveEV Gh services and charging stations.

Easy apply

Offworth Company Limited

Accra & Tema Region Full Time GHS 2,100 - 2,400

Customer Service & Support

6 days ago

O

At Royal C.K., we are dedicated to delivering exceptional service and creating memorable experiences for all our guests and clients. As a Front Desk Executive, you will serve as the primary ambassador of our brand in Accra welcoming visitors, coordinating communications, maintaining seamless front-office operations, and delivering high standards of

Easy apply

Agnes Opoku Afriyie

Accra & Tema Region Full Time GHS 1,800 - 2,100

Customer Service & Support

2 weeks ago

A

We are seeking a reliable, accurate, and customer-focused Cashier to handle customer transactions and support smooth payment operations. The successful candidate will process payments accurately, maintain proper transaction records, and provide professional customer service in a fast-paced hospitality environment.

Easy apply

Fidelity Bank

Rest of Ghana (Eastern Region) Full Time Confidential

Customer Service & Support

3 weeks ago

F

We are seeking a results-driven Relationship Manager, Small Business to manage and grow relationships with small and medium-sized business clients. The successful candidate will be responsible for understanding clients’ business needs, providing tailored financial solutions, identifying new business opportunities, and ensuring high levels of cu ...

Easy apply

legacy service link

Accra & Tema Region Full Time Confidential

Customer Service & Support

3 weeks ago

L

An upscale internet cafe is looking for energetic Ghanaians to employ as Internet Cafe Managers / Attendants. Applicants should be I.T bias. Should have knowledge and skills in Graphic Design, Basic Computer repairs. Online applications, networking, Office Suite etc . Prospective will interface with customers. Must live in close proximity to Ma ...

Easy apply

HAPPY Program

Accra & Tema Region Full Time GHS 4,200 - 4,800

Customer Service & Support

1 month ago

H

Clozar Africa is seeking an experienced and results-oriented Customer Service Lead to oversee its customer service operations and lead a team in delivering exceptional customer experiences. The successful candidate will be responsible for managing customer service activities, resolving escalated issues, monitoring service performance, and implement

Easy apply

Delis Hospitality

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 month ago

D

We are seeking a smart, enthusiastic, and hardworking Customer Service & Marketing Officer to join our team urgently. In this dual role, you will be the face of Delis Hospitality—delivering top-tier customer service to guests while actively driving brand awareness and customer engagement through local marketing and social media initiatives.

Easy apply

Jogojewel

Accra & Tema Region Full Time Confidential

Customer Service & Support

1 month ago

J

A premium jewelry brand in Accra, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.

Easy apply

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