Full time customer service & support Jobs in Ghana
Full Time Customer Service & Support Jobs in Ghana
In the current market, there are 6 full-time customer service and support job vacancies available. This indicates a limited but focused set of opportunities for job seekers in this field. These roles are concentrated within the Accra & Tema Region, highlighting a specific geographic demand for customer service expertise. Prospective employees may find positions aligning with their skills and experience in this essential sector.
Salary & Benefits
Salaries for customer service and support roles typically fall within the GHS 500 - 900 range, which is the most common band for these positions. This range caters primarily to entry and mid-level job roles, encompassing a significant portion of the listings. Senior roles may offer higher compensation, aligning with the experience and responsibility expectations within the industry. Common benefits in this sector might include health insurance, performance bonuses, and paid leave, which are valued by employers and employees alike.
Skills & Experience
A degree is the most common requirement for candidates seeking positions in customer service and support. Important soft skills in demand include communication, ability to work independently, and time management, which are critical for effectively handling customer interactions and maintaining satisfaction. Most positions require 3 years, aligning with mid level roles, while some roles are open to candidates with 1 year, fitting entry level positions. This mix highlights the need for a blend of seasoned and emerging talent in the field.
Key Responsibilities & Tasks
In junior or entry-level roles, customer service staff typically handle incoming inquiries and provide general assistance to customers, ensuring queries are addressed promptly and accurately. These roles might involve maintaining customer records and handling basic troubleshooting under supervision. Advanced responsibilities for senior roles can include managing customer service teams, developing service standards, and resolving complex customer issues that require extensive product knowledge and negotiation skills. Senior employees often contribute to continuous improvement initiatives and training junior staff members.
Industries & Companies
The top industries actively recruiting include retail, fashion & FMCG (28% of listings). Notably, Jobberman Third Party features prominently among the employers. This suggests a robust demand from the retail and consumer goods sector, with a significant portion of opportunities concentrated within a few key employers, underscoring the potential for career growth and stability in these companies.
Customer Service & Support
1 week ago
Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, ...
Customer Service & Support
1 month ago
The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility an ...
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Customer Service & Support
Yesterday
Teledata ICT is an internet service provider based in Accra. Every day, real people call, email, message, and chat with us when their connection matters — for work, school, business, or family. The Customer Service team is where those conversations happen, and it is the face of the company to every customer.
Jogojewel
Customer Service & Support
5 days ago
A premium jewelry brand in Kumasi, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.
Hallmark Group
Customer Service & Support
1 month ago
The Relationship Officer is responsible for selling credit products, analyzing credit applications, and recovering outstanding loans. The role involves building and maintaining strong client relationships, assessing customers' creditworthiness, monitoring loan performance, and ensuring timely repayments. The officer also promotes the company's ...
Tap Growth ai
Customer Service & Support
2 weeks ago
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