Customer service & support Jobs in Ghana
Customer Service & Support Jobs in Ghana
The customer service and support sector offers a variety of job opportunities, with 10 current job vacancies available. The hiring activity suggests a focused set of openings, particularly in the Accra & Tema region. Candidates seeking roles in this field will find opportunities across different industries, with positions like customer service representative, support specialist, and client relations associate being among the prevalent roles.
Salary & Benefits
Salaries in customer service and support roles cover a range of bands, with most positions sitting in the GHS unspecified band. The next most common salary band is GHS 500 - 900, providing flexibility based on experience and industry. While the exact benefits can vary between employers, common offerings typically include health insurance, pension schemes, and opportunities for professional development.
Skills & Experience
In the customer service and support field, a degree is the most common requirement for candidates. Employers place significant emphasis on soft skills such as communication, problem-solving, and ability to work independently, which are essential for handling customer interactions effectively. Most roles ask for 1 year, with some requiring 3 years. Positions are predominantly at the entry level level, though there are also opportunities for mid level candidates.
Key Responsibilities & Tasks
In junior roles within customer service and support, typical responsibilities include handling customer inquiries, resolving complaints through direct communication, and maintaining customer records accurately. Senior positions may involve more advanced tasks such as developing customer service policies, analysing customer feedback for business insights, and training new team members.
Industries & Companies
Among the employers, Jobberman Third Party is notable for its recruitment activity. The listings are relatively balanced across different industries, ensuring diverse job options for applicants.
Customer Service & Support
1 week ago
Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, ...
Customer Service & Support
1 month ago
The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility an ...
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Customer Service & Support
Yesterday
Teledata ICT is an internet service provider based in Accra. Every day, real people call, email, message, and chat with us when their connection matters — for work, school, business, or family. The Customer Service team is where those conversations happen, and it is the face of the company to every customer.
Jogojewel
Customer Service & Support
5 days ago
A premium jewelry brand in Kumasi, is seeking a trustworthy and detail-oriented individual to support showroom operations, customer service, and inventory handling.
Hallmark Group
Customer Service & Support
1 month ago
The Relationship Officer is responsible for selling credit products, analyzing credit applications, and recovering outstanding loans. The role involves building and maintaining strong client relationships, assessing customers' creditworthiness, monitoring loan performance, and ensuring timely repayments. The officer also promotes the company's ...
1 week ago
ACCEO Solutions Inc.
Customer Service & Support
3 weeks ago
Royal Caribbean Group
Customer Service & Support
1 week ago
Tap Growth ai
Customer Service & Support
2 weeks ago
2 months ago
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