Job Summary
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
What you’ll be doing:
- Build an innovative team of top talent motivated around driving SMB customer advocacy and making them fall in love with GitLab
- Design and implement new ways of engaging with our SMB customers and ensuring their success, including role definitions, coverage and technology.
- Build, experiment and optimize playbooks for SMB Advocates to adopt in their low-touch, high-value functional and technical engagement with customers throughout their journey (consideration, conversion, adoption, expansion and renewal)
- Work cross-functionally to develop and operationalize strategies for new customer acquisition
- Proactively identify strategies, gaps and opportunities to influence product, marketing and GTM to drive SMB success, capturing feedback and acting as the voice of the SMB customer
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Regional Manager, Digital SMB Requirements:
- Experience selling to SMBs; willingness to “roll up your sleeves” and sell
- Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
- Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
- Experience leading a front line customer facing team and owning key business performance outcomes. Proven track record of leadership driving innovation and change.
- Great project management skills. Ability to pull together disparate requirements, get agreement on priorities, communicate clearly and drive timelines.
- Strong analytical skills and structured thinking. You know how to use data from disparate sources into a vision for what we should do.
- Ability to develop and foster relations across the organization. (Including sales, product, marketing, customer success)
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