HAPPY Program

Front Office Executive / Office Coordinator - Female Candidate Only.

HAPPY Program

Customer Service & Support

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Job summary

A Front Office Executive / Office Coordinator is responsible for managing the front desk and supporting the smooth day-to-day operations of the office. The role involves welcoming visitors, handling calls and enquiries, coordinating appointments, managing correspondence, maintaining office records, and providing administrative support to staff and management. The position also ensures a professional and welcoming environment for clients and visitors.

Min Qualification: Degree Experience Level: Senior level Experience Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Accra & Tema Region, Ghana

Job descriptions & requirements

Job Responsibilities:
  • To welcome the guests and visitors, visiting our office.
  • To handle Telephonic Enquiries and pass on the messages to Company Sales Managers and Representatives.
  • To provide required, relevant information about company products and services to all the guests and visitors, visiting our office and maintain records.
  • To maintain the stock of all the office Stationary, Company Brochures, Company Gifts etc.,
  • To prepare daily MIS reports to share with all the Sales Managers / Representatives.
  • To maintain office documents, handle office paper works and file it properly
  • To maintain the office attendance and to provide periodic attendance reports to Main office.
  • To maintain Petty Cash and document the expenditures appropriately, and to provide the reports to Main office along with Receipts and Vouchers for realization.
  • To maintain the Pantry Stock such as Water Bottles / Soft Drinks / Lipton Tea / Coffee / Sugar / Milk Powder / Biscuits & Snacks etc., and accounting appropriately.

Experience Required and Qualification:
  • Minimum 05 year experience as Front office Executive / office Coordinator with reputed FMCG offices / Manufacturing Sectors / from Hospitality Sector.
  • Candidates with Working knowledge of Finance / Accounts will be an advantage. Well versed in MS – office Suite (Email / Word / Excel / Power Point).
  • Higher National Diploma – HND or Bachelor’s Degree Plus
  • Candidates with Working knowledge of Finance / Accounts will be an advantage
  • Age Limit: Maximum 35 years
  • Strong Communication, Customer Service Orientation and Interpersonal skills to manage interactions and build rapport.


Other Information: 

  • We prefer female candidates from in and around Airport Area only, as our office is located at Airport Area.
  • Medical - Medical Treatment covered at Company First Aid Clinic / Company Designated Hospitals, as per the prevailing company policy in place and up to the specified amounts.
  • Food Allowance - as per the prevailing company policy in place.


Location: Airport Area, Accra

Salary: – Maximum 3,500 to 4,000 CEDI. (not a constraint for good candidates)

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