Credit Monitoring and Recovery Officer

A Reputable Company

Job Summary

Perform the duties of a Credit Monitoring and Recovery Officer

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description


  • Conduct periodic portfolio reviews and advise the Head of Department on appropriate actions to ensure profitable and high-quality loan assets. This shall include delinquency segmentation/profiling needed to guide remedial decisions.
  • Process loan repayments received from various sources and apply same to payments due.
  • Reconciliation of loan book and customer loan records.
  • Process refunds of loan over-deductions
  • Conduct checks and report on loans where principal instalment payments and/or interest are in arrears.
  • Liaise with stakeholders in the recovery of defaulted loans.
  • Rebook ceased loan and terminate transactions on TPRS Platform (CAGD)
  • Assist in preparation of periodic and ad hoc reports to the Head of Department.
  • Compile loan receivable data for annual and periodic Financial Statements.
  • Compute Loan Impairment for Financial Statements.
  • Provide timely feedback to customers’ enquiries and complaints on loan related matters.

Qualification Required and Experience

An applicant must have the following qualifications

  • A good first degree in Accounting or Finance from a recognized University
  • Must have at least 5 years’ post-qualification working experience in similar role
  • A qualified member of ICA Ghana, ACCA, CIMA or having a Masters would be an added advantage


  • Excellent knowledge in Microsoft Excel
  • Analytical and hardworking
  • Excellent communication and interpersonal skills
  • Team player

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Accra & Tema Region
| Full Time |
Accra & Tema Region
| Full Time |
Accra & Tema Region
| Full Time |