Account Manager - Digital Marketing

WHAT YOU’LL DO:

• Manage 3-4 client enterprise size accounts, driving strategy, securing upsells and renewals
• Help lead projects from beginning to end while fostering relationships directly with clients and the agency team
• Facilitate base-level client contact, management of status meetings, organizing information shared by and with the client, and ensuring agency procedures are followed
• Gain and maintain knowledge of client businesses, industries, and competition.
• Initiate/draft scope documents and chaperone proposals for client review and approval
• Reliable account forecasting and controlling client KPIs.
• Generate and realize business opportunities on accounts with a focus on long-term relationships, cross-selling, and acquisition of new projects.
• Ensure a great outcome of each project by connecting all involved departments (designer, translator and others).

WHAT YOU BRING TO US:

• Minimum 3 years of experience in Account and/or Project Management
• You have a deep understanding of the business issues clients face in a variety of industries
• You possess superior communication skills, both internal and client facing
• You’re a self-starter who is proactive, positive, and adaptable with a problem-solving approach
• You have strong relationship management, organizational and project management skills
• You know how to manage up and knows when to escalate internal and/or client concerns
• You can identify opportunities for growth and incremental opportunities with client partners
• You have a strong interest in technology or digital marketing
• You work collaborative and able effectively across different teams and personalities
• You lead open, collaborative with the ability to motivate and inspire others.
• You understanding the challenges of large corporate companies, digital landscape, and solution-orientated mindset.