French/English Customer Support
Invisible Technologies
Customer Service & Support
Job Summary
As a French/English-Speaking client phone outreach operator at Invisible, you will play a crucial role in driving our client’s success by identifying and securing opportunities within the French/English-speaking market. You will work closely with our client to promote their services to potential buyers while providing outstanding customer service.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Role Requirements
- Fluency in spoken and written French<>English is essential.Â
- The role requires extensive communication with French<>English-speaking clients
- Fluent in written and spoken English<>French
Responsibilities
- Order Confirmation: Confirming a customer’s order and sourcing information while maintaining a friendly, warm tone.
- Onboarding: Training, account setup, and ensuring the customer has all the necessary resources and information to use our client’s service effectively.
Qualifications
- Prior experience in phone outreach in the French market.
- Strong interpersonal and negotiation skills.
- Ability to work independently and as part of a team.
- Goal-oriented with a focus on achieving and exceeding targets while maintaining high quality standards.
- Knowledge of the restaurant industry is a plus.
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