B
3 weeks ago
Job Summary
As a professional in shared services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on shared services performance.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Nice To Have:
- 2+ years of experience in customer serviceÂ
- Experience with using Microsoft Office programs, including Word, Excel, and OutlookÂ
- Ability to work independently and multi-task through to completionÂ
- Ability to build strong relationships with COE partners as well as the business sectors to improve deliveryÂ
- Ability to obtain a security clearanceÂ
- HS diploma or GEDÂ
Nice If You Have:Â
- Experience working in a Help Desk or Contact Center environment Â
- Experience with systems, including Workday, Costpoint, or Ivalua
- Experience with applying detailed focus on data and processing to ensure data integrityÂ
- Ability to use multiple applications and databases in a fast-paced environmentÂ
- Ability to communicate clearly via email or phone
- Possession of excellent listening skillsÂ
- Possession of excellent research and problem-solving skillsÂ
- Bachelor's degreeÂ
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