Full time Customer Service & Support Jobs in Ghana
The field of customer service & support currently offers 20 full-time job vacancies. While the range of opportunities is focused, there are still roles available for those seeking employment, particularly in positions such as Client & Operations Associate, Relationship Manager, Small Business, and Internet Cafe Manager/ Attendant. The majority of these roles are located in the Accra & Tema Region.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from GHS 1,800 to GHS 2,100 per month. Common benefits in this sector include healthcare coverage, performance bonuses, and professional development opportunities.
Skills & experience
A degree is the most common requirement, with diploma also accepted by some employers. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at entry level, providing opportunities for growth into mid level roles.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Senior roles are responsible for overseeing customer support teams, developing strategies to improve service delivery, and managing complex customer cases.
Industries & companies
The top industries actively recruiting include banking, finance & insurance, hospitality & hotel, and retail, fashion & FMCG. The retail and technology sectors show a wide distribution of vacancies, indicating opportunities across different organisations.
1 month ago
We're hiring an experienced Customer Support Specialist to own complex escalations. You'll handle high-volume calls with customers, vendors, and riders, using product knowledge and problem-solving to deliver empathetic service. It's fast-paced and demanding, often evenings or weekends, but a great chance to grow into support leadership at Chowd ...
Astria Tech
Customer Service & Support
1 month ago
The Student Success Coordinator (SSC) plays a key role in enhancing the student experience by providing consistent, personalized support throughout the academic journey. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring
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Customer Service & Support
1 month ago
The Customer Service Representative will be responsible for assisting customers, responding to enquiries, resolving complaints, and providing accurate information about the company’s products and services. The role requires excellent communication and problem-solving skills, a customer-focused attitude, and the ability to handle customer reques ...
Tap Growth ai
Customer Service & Support
1 month ago
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