Tour Officer

JOB OVERVIEW
A reputable travel and tours company committed to delivering memorable travel experiences across local and international destinations is seeking a Tours Manager to oversee tour operations and package development. With a focus on customer satisfaction, operational efficiency, and market competitiveness, the company aims to expand its service offerings and strengthen industry partnerships. The successful candidate will be responsible for planning and executing tour packages, coordinating logistics, managing service providers, and ensuring seamless travel experiences for clients. This role requires a proactive professional with hands-on experience in travel operations, itinerary development, and client relationship management.
KEY RESPONSIBILITIES

• Design and develop competitive travel packages and itineraries.
  
• Coordinate bookings for flights, accommodation, and transport.
  
• Liaise with local and international travel partners.
  
• Supervise tour operations and guides.
  
• Manage customer inquiries, feedback, and complaints.
  
• Monitor operational costs and ensure profitability.
  
• Stay updated on tourism trends and destination developments.
  

Requirements

• Bachelor’s degree in Tourism, Hospitality, Business, or related field.
  
• 1–3 years of experience in travel and tour operations.
  
• Strong knowledge of local and international travel destinations.
  
• Excellent planning and customer service skills.
  
• Ability to manage multiple projects under pressure.
  

<