Client Service Personnel (Host/Hostess)
Job summary
A reputable premier hospitality company with branches at Airport and Community 19, Lashibi, invites applications from qualified and experienced candidates for the positions of Client Service Personnel (Host/Hostess)
Job descriptions & requirements
Responsibilities
- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Qualifications & Competencies
- First Degree / HND / Diploma or equivalent qualification
- Minimum of 2 years’ relevant experience in hospitality or customer service
- Excellent communication and interpersonal skills
Salary: Attractive
Location: Accra
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