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4 days ago

Job Summary

Our firm curates bespoke, high-end interior decor services and provides luxury decorative pieces and exclusive luxury gifts to high network individuals (HNIs). We seek a supervisor that can make a difference to our operations. We seek a supervisor who can Oversee day-to-day operations across our two luxury locations and Implement and enforce operational procedures, including opening and closing protocols, cash handling, and security measures, across. Also to ensure that the shops are clean, organized, and visually appealing at all times.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements


  • Receive and unpack shipments of new merchandise
  • Maintain inventory control and place orders with vendors as needed.
  • Coordinate with CEO to replenish inventory in a timely manner.
  • Manage and motivate a team of sales associates.
  • Serve as the primary point of contact for shop staff in both locations, facilitating communication and collaboration.
  • Create and manage employee schedules taking into account factors such as off days, peak business, and schedule adjustments in a fair and efficient manner.
  • Ensure exceptional customer service and client experience for our high-net-worth clientele.
  • Implement visual merchandising strategies to create stunning product displays.
  • Ensure the store layout and signage are attractive and easy to navigate.
  • Regularly refresh displays to highlight new arrivals and seasonal offerings.
  • Implement sales strategies and promotional activities to drive revenue and meet targets in both shops.
  • Analyze sales data and make recommendations to drive revenue growth.
  • Assist in planning and executing promotional events and product launches.
  • Coordinate with Graphic designer, Videographer, Web developer, Account Team, and Social media manager to ensure an effective and seamless flow in promotional activities.
  • Ensure adherence to company policies, procedures, and brand standards.
  • Complete weekly sales reports and other paperwork as required and send to CEO.


  • 5+ years of work experience preferably in luxury retail, with at least 2 years in a supervisory role, with a proven track record of success.
  • Outstanding customer service orientation and experience catering to affluent clients.
  • Deep knowledge of high-end home decor, furniture, art and luxury lifestyle products.
  • Proven leadership abilities to manage and inspire a high-performing team.
  • Excellent communication and interpersonal abilities.
  • Strong visual merchandising skills with an eye for design and creating compelling displays.
  • Impeccable grooming and professional presentation.
  • Analytical skills to interpret data and generate actionable insights.
  • Problem-solving skills and ability to think strategically.
  • Proficiency with inventory management, point-of-sale systems, Microsoft Word and Excel.
  • Able to work flexibly as needed.
  • Bachelors degree or relevant professional certification preferred.
  • Researching prospects and generating leads.
  • Contacting potential and existing customers on the phone, by email, and in person.

Salary Range: Ghc 2000.00 - Ghc 2500.00

Location: Accra-Tseaddo

Employment Type: Full Time

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