Senior IT System Administrator

Responsibilities:

• Working independently to automate the deployment, administration, and maintenance of company IT systems.
• Automating existing processes and building new processes to improve IT operational efficiency.
• Administer day-to-day IT systems operations by proactively monitoring and resolving problems with end-user accounts, computing environments, networking, anti-virus, productivity services, and disaster recovery components.
• Own IT projects in all company areas, including cloud/server infrastructure, networking, data security, productivity, mobile devices, remote access, and web services.
• Provide a stable and reliable computing environment by maintaining consistency among desktop and laptop computers using automated system deployments and maintenance policies.
• Provide escalation support for efficiently resolving IT problems, and tracking all support interactions in the IT helpdesk system. Includes application-level support for Device Management, Communications & Collaboration Suite, and Endpoint Detection and Response.
• Create and maintain system documentation for new user setup processes, end-user training, device provisioning, mobile device configuration, and various aspects of IT systems.

Requirements:

• Proven experience with MacOS, Linux and, with focus on cloud tools/services (Docker, K8, git etc)
• Experience with configuration management systems (Ansible, Chef etc)
• Experience with device management and provisioning
• Experience with Identity and access management
• Basic understanding of networking concepts and technologies
• Experience scripting in one or more of the following languages: Bash & Python
• A passion for clear documentation and open communication
• Proven ability to learn!
• Bachelor’s degree in computer science or equivalent practical experience.
• 3-5 years of experience as an IT/System Administrator or in similar role.