Learning & Development Specialist

The Learning and Development Specialist plays a pivotal role in sourcing, designing, delivering, evaluating, and continuously improving learning and talent development initiatives to support Telecel Ghana’s strategic objectives. This position ensures high-quality, engaging, and scalable learning experiences that align with current business needs and future growth. The specialist acts as a trusted advisor to business leaders and HRBPs, driving leadership development, talent capability, and organizational effectiveness through evidence-based interventions. By managing training logistics, leveraging the Coursera LMS, and leading onboarding programs, the role ensures seamless integration, knowledge retention, and measurable impact across the organization.
Responsibilities:

• Identify and adapt to diverse learning styles, delivering engaging, interactive, and motivational training to maximize learning retention and application.
  
• Align and integrate talent development initiatives with Telecel Ghana’s strategic goals and leadership priorities.
  
• Provide expert leadership development consultancy to business stakeholders and HRBPs, fostering ownership of talent and leadership development.
  
• Manage training logistics including venues, equipment, materials, guest speakers, and external facilitators to ensure smooth program execution.
  
• Evaluate the effectiveness of talent and development interventions against agreed business outcomes and KPIs.
  
• Partner with business leaders as a trusted advisor to diagnose capability gaps and translate business challenges into targeted learning solutions.
  
• Facilitate internal training programs and lead onboarding and integration initiatives for new and acquired employees to accelerate productivity and cultural alignment.
  
• Own the Coursera Learning Management System (LMS), including structural design standards, content curation, and ensuring quality, accessibility, and scalability.
  

Requirements
Requirements:

• First degree or equivalent in a relevant field (e.g., HR, Education, Organizational Development).
  
• Proven ability to diagnose business problems, identify capability gaps, and recommend learning or process solutions aligned with business outcomes.
  
• Demonstrated experience in designing, curating, and delivering high-impact training content.
  
• Hands-on experience with LMS platforms and training management tools.
  
• Strong facilitation, presentation, and interpersonal skills with a track record of engaging diverse audiences.
  
• Ability to assess training needs and measure learning impact using data-driven approaches.
  
• Excellent communication, stakeholder management, and a passion for continuous learning and development.
  
• Preferred: Experience in telecommunications or technology-driven organizations; knowledge of Oracle ERP or other HRIS systems; professional certifications such as CIPD, CHRMP, or HRCI.
  

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