Relationship Officer

Key Responsibilities

• Build and maintain positive relationships with customers while identifying opportunities for business growth and resolving customer complaints.
• Promote and sell the company’s products and services with the aim of attracting low-cost deposits from various customer segments, including sourcing current and savings accounts.
• Prospect for new customers through existing leads, referrals, and other channels to maximize lead generation.
• Prepare loan applications, evaluate customers’ financial information and credit reports, and calculate risk ratios.
• Perform any other duties assigned that are relevant to the role.

Qualification Required & Experience

• A minimum of a bachelor’s degree in marketing, Accounting, Banking and Finance, or a related field.
• A professional qualification will be an added advantage.
• At least three (3) years of post-qualification work experience in a financial institution.

Required Skills and Attributes

• Excellent knowledge of loan application procedures and best lending practices.
• Strong communication, interpersonal, and presentation skills.
• Good planning, quantitative, and analytical skills.
• High level of integrity, confidentiality, and fairness.
• Strong computer literacy with advanced proficiency in Microsoft Office applications.
• Good knowledge of banking laws, rules, and regulations.
• High attention to detail and strong analytical ability.
• Ability to exercise sound independent judgment.

Job Locations

• Wa
• Tamale
• Greater Accra
• Kumasi
• Techiman
• Sunyani

Salary: Attractive

Location: Various regions (Ghana)