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1 month ago

Job Summary

General Manager of Operations, shaping the work environment, setting strategy, allocating resources, developing managers, building the organization, and overseeing operations of: (Facility Management, Property Management, Project Management, Procurement & Logistics, Horticulture and Landscaping and Janitorial)

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 10 years

Job Description/Requirements


Operational Leadership 

  • Provide strategic leadership and oversight for all operational functions within the  organization, both short term and long term to ensure operational excellence. 
  • Develop and implement operational strategies aligned with the company's  overall goals and objectives.  
  • Drive efficiency and productivity improvements across all operational processes.
  • Generating reports and giving presentations to senior management.
  • Overseeing and coordinating day-to-day operations 

Team Management and Development 

  • Lead, motivate, and manage a high-performing operations team.  
  • Foster a culture of collaboration, accountability, and continuous improvement.  
  • Provide mentorship and professional development opportunities for team  members. 
  • Evaluating performance and productivity. 
  • Ensure efficient collaboration and coordination between departments through  communication with managers  


Process Optimization 

  • Identify and implement process improvements to enhance operational efficiency.  
  • Streamline workflows and procedures to reduce costs and increase productivity.  
  • Ensure compliance with industry regulations and internal policies. 


Budgeting and Resource Allocation 

  • Collaborate with finance and executive teams to develop and manage operational budgets.  
  • Optimize resource allocation to achieve operational and financial objectives.  
  • Monitor and control operational costs to maximize profitability. 


Supply Chain Management and Logistics  

  • Oversee the end-to-end supply chain, from procurement to distribution.  
  • Oversee logistics 
  • Develop and maintain strong relationships with suppliers and vendors.  
  • Implement inventory management strategies to ensure adequate stock levels. 
  • Review equipment and vehicle allocations and make recommendations on replacement, growth or downsizing for upcoming year 

Quality Assurance:

  • Implement and monitor quality assurance processes to meet or exceed customer  expectations.  
  • Establish and maintain quality standards for products or services.  
  • Collaborate with relevant departments to address and resolve quality issues. 

Health and Safety Compliance 

  • Ensure compliance with health and safety regulations.  
  • Develop and implement safety protocols and procedures.  
  • Foster a culture of safety awareness among the operations team


  • 10 years relevant experience
  • Undergraduate degree in Engineering, Architecture, Facility Management, Construction  or related 
  • Project Management professional qualification 
  • Facility Management professional qualification  
  • Strong analytical ability 
  • Problem-solving aptitude 
  • Experience in troubleshooting and solution generation 
  • Good knowledge of different business functions. 
  • Strong leadership qualities. 
  • Excellent communication skills. 
  • Experience in planning and budgeting 
  • Experience in strategic planning and execution 
  • Highly organized. 
  • Strong work ethic. 
  • Good interpersonal skills. 
  • Meticulous attention to detail. 
  • Computer literate. 
  • Proactive nature.

Location: Accra

Employment Type: Full Time

Salary Range: Attractive

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