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1 month ago

Job Summary

We are seeking a dynamic and proactive Front Desk and Client Services Officer to join our team. The ideal candidate will be responsible for providing excellent customer service to guests, potential clients, and residents, while also effectively marketing our properties and managing administrative tasks.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person or department.
  • Answer, screen, and forward incoming phone calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
  • Provide basic and accurate information in-person and via phone/email.
  • Receive, sort, and distribute daily mail/deliveries.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Order front office supplies and keep inventory of stock.
  • Update calendars and schedule meetings.
  • Assist with other administrative tasks as needed (e.g., data entry, filing, scanning).


Requirements:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • High school diploma or equivalent required
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment (e.g., fax machines and printers).
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.






Location: Accra

Employment Type: Full Time

Salary Range: Accra (Weija)

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