Inventory & Systems Controller

Responsibilities:

• Receive and inspect supplier deliveries.
• Organise and maintain clean, efficient storage areas.
• Ensure all products are stored under the correct conditions (ambient, chilled or frozen).
• Apply FIFO and FEFO inventory management principles.
• Perform regular stock counts and investigate inventory discrepancies.
• Visit all café branches regularly to conduct physical inventory counts and verify stock accuracy.
• Ensure that storage rooms and inventory areas at every branch remain clean, organised and compliant with company standards.
• Identify and report poor storage practices, stock handling issues or operational weaknesses that could result in waste, spoilage or inventory losses, and follow up to ensure corrective actions are implemented.
• Monitor inventory levels across all branches.
• Receive daily stock requisitions from each branch.
• Prepare and coordinate stock transfers to all company locations.
• Notify the Purchasing Officer when products reach their reorder levels.
• Maintain accurate inventory, recipe and stock movement data within STO (StockTake Online).
• Work closely with the Bakery, Pastry and Café teams to ensure that all approved recipe, ingredient and portion changes are accurately reflected in the system.
• Ensure inventory transactions and system records accurately reflect daily operations.
• Monitor compliance with standard recipes and investigate discrepancies between theoretical and actual inventory consumption.
• Identify inconsistencies between physical inventory, production records and system data, investigate their root causes and recommend corrective actions.
• Identify and escalate significant variances in theoretical food cost or gross profit resulting from recipe, ingredient or inventory updates, ensuring management is informed of any issues requiring review.
• Conduct regular operational audits of inventory practices across all departments and branches, ensuring company procedures, recipe standards and inventory controls are consistently followed.
• Work closely with Production, Purchasing and Operations to continuously improve inventory accuracy, inventory processes and operational efficiency across the business.

Candidate Profile

• Previous experience in inventory control, warehouse management or inventory systems within the food industry is required.
• Strong understanding of food storage, shelf life, inventory management and production processes.
• Good understanding of recipes, ingredient usage and inventory consumption.
• Strong analytical and problem-solving skills, with the ability to investigate discrepancies and identify root causes.
• Excellent organisational skills and exceptional attention to detail.
• Honest, reliable and highly accountable.
• Strong communication skills with the ability to collaborate effectively with Bakery, Pastry, Café, Purchasing and Operations teams.
• Comfortable working with inventory management software and Microsoft Excel.
• Experience using STO (StockTake Online) is a strong advantage.
• Willing to travel regularly between our different branches.
• Able to work in a fast-paced environment while maintaining a high level of accuracy.