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HR Experience Specialist, Africa

Deel

Human Resources

IT & Telecoms GHS Confidential
2 months ago

Job Summary

We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Duties

  • Being our in house HR expert for Africa, and handling all complex people related matters as they may relate to the EOR employee lifecycle at Deel

  • Owning and drive EOR employee lifecycle: onboarding/off-boarding, orientation, employee support, performance management, payroll, benefits

  • Providing a high-level of support to our EOR employees, being the first point of contact for any HR related queries

  • Admin support: generation of reports, employment verification letters, HRIS administration

  • Providing a high touch local experience where required, and helping the product and operations team create systems that can scale with Deel

Requirements

  • 5+ years of International HR professional experience in a high-volume and fast paced environment

  • Strong analytical skills: identify, scope and resolve complex and sensitive HR issues

  • Data driven: you challenge status quo and strive to improve response times and employee experience

  • Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus

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