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People Operations Specialist

Hostinger

Human Resources

IT & Telecoms GHS Confidential
1 month ago

Job Summary

We are looking for a People Operations Specialist who has a passion for technology, an eye for detail, and high-quality standards.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

What You Will Do:
  • Act as a right hand to HRIS admin and oversee one of the assigned employee locations.
  • Troubleshoot and resolve employee issues related to HRIS.
  • Continuously improve existing processes and identify opportunities.
  • Perform maintenance and data integrity activities including system audits.
  • Participate in analyzing, testing, and adopting functionality in beta versions.
  • Perform new feature testing and adopt improvements.
  • Foresee risks and suggest preventive solutions accordingly.
  • Ensure alignment between HR and Legal policies, processes and HRIS.
  • Collaborate with colleagues from other HR Teams on process improvements and system developments.
  • Interface directly with vendors’ help desks to raise, troubleshoot and resolve system issues.
  • Maintain, develop and publish HR content like policies, practices, guidelines and procedures.
  • Execute annual system data cleanups and review of user accounts.
  • Take care of any ad-hoc research, preparation of charts, and metrics.

What You Will Do We Expect:
  • Ability to grasp and comprehend complex systems quickly.
  • Experience working with complex systems is a plus.
  • Desire to work with HR technologies.
  • Ability to maintain a high level of confidentiality.
  • Strong sense of ownership and high standards to help achieving a goal of HRIS operational excellence.
  • Ability to handle multiple priorities simultaneously without continuous direction in a fast-paced and continuously changing environment.
  • Curiosity to learn and stay on top of HR tech trends.
  • Courage and candidness - saying what you think even when it is uncomfortable.
  • Effective communication skills, ability to build relationships at all levels of organization.
  • Strong problem solving skills, analytical thinking and attention to details.
  • Written and verbal fluency in English language.

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