Director, UX Research and Design

Responsibilities:

• Lead the design and user research teams in creating and implementing design strategies that meet business objectives and user needs.
• Ensure that the design and user research teams are operating efficiently and effectively.
• Balances organizational needs with customer needs and creates a strategic plan for the organization.
• Drives understanding of the use cases and needs relating to the organisation's products.
• Thoroughly understands competitive products and strategy, and how they influence customer decisions.
• Work closely with other departments such as sales and marketing to ensure that the design and user research strategies align with the overall business strategy.
• Develop and maintain design and user research standards and guidelines.
• Manage the design and user research budgets.
• Hire and train design and user research staff.
• Conduct performance evaluations of design and user research staff.
• Stay up-to-date with the latest design and user research trends and technologies.

Qualifications:

• Bachelor’s degree in design, user research, or a related field.
• Experience in design and user research.
• Experience in a leadership role.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment.
• Ability to manage multiple projects simultaneously.