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2 months ago

Job Summary

We’re looking for a Senior Technical Writer who is excited by having a variety of projects in their queue, who is either comfortable with or wants to learn a docs-as-code delivery model, and who is ready to be an integral part of a rapidly growing company.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description/Requirements

What You'll Do:
  • Author, edit, test, and deliver content for on-premises and cloud environments that have frequent updates. 
  • Revise, restructure, and edit existing content to improve usability.
  • Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides.
  • Interact with and test automation scripts.
  • Manage our open-source Github repositories.
  • Collaborate with fellow writers, engineers, product managers, and UX designers to develop clear and concise technical content.
  • Collaborate with technical support staff, field specialists, and the community to develop and edit contributed content for technical accuracy, grammar, usage, and style.
  • Contribute to information architecture, and internal development processes, and help manage documentation development tools.

What You'll Bring:
  • You possess empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone. 
  • Your favorite part of being a technical writer is the actual writing.
  • You’re a strong communicator who has written technical material before, and your communication skills carry over into the way you engage with teammates.
  • You’re a self-directed learner who can pick up tech skills with minimum support.
  • You’re comfortable working within a diverse global team in multiple time zones.
  • You’ve got some familiarity with Git and Github, or other version control products.
  • 4+ years’ experience documenting highly technical software for developers and/or enterprise admins. 

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