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1 month ago

Job Summary

We are currently looking for Senior SRE to join our Service Desk team. The main area of responsibility is the team's oversight of ITSM processes within the company. They are involved in the development of monitoring tools and also monitor the status of our product.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities in the role:

  • Identification of bottlenecks and preparation of recommendations to improve the reliability of services;
  • Responding to platform emergencies, localizing and resolving the causes of failures, compiling postmortem reports;
  • Development of monitoring and alerting tools ensuring high availability and quick detection of potential issues: (Grafana, Grafana OnCall, Prometheus Alert manager, etc.);
  • Active participation in change management processes, including assessment and coordination of changes to the infrastructure within Change Advisory Board (CAB) sessions;
  • Implementation and support of ITSM processes to optimize team workflow and enhance service quality.
  • Development and maintenance of documentation in an up-to-date state.

Requirements:

  • 3+ years of experience in SRE/DevOps;
  • Understanding of SRE principles, practical experience in implementing SRE practices;
  • Understanding of principles and practical experience in building resilient systems;
  • Experience with monitoring and logging systems (Prometheus, Graylog, Grafana).
  • Experience with automation tools for software build and deployment (CI/CD): GitLab, Jenkins;
  • Understanding of virtualization and containerization principles;
  • Understanding of Infrastructure as Code (IaC) approaches and experience;
  • Proficiency in a programming language for automation script development (Python, Nodejs, Golang, etc.), ability to understand service code;
  • Understanding of network protocols, topologies, and network models;
  • Experience with configuration management tools: Ansible, Chef;
  • Basic experience with relational databases, such as PostgreSQL;
  • Experience in administering Linux operating systems;

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