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2 weeks ago

Job Summary

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 15 years

Job Description/Requirements

How you will do it:

  • Provides advanced sales support to field account teams in estimating, proposing and selling new services and equipment retrofits.
  • Research new equipment and system types and identify and approve new data analysis techniques and rules to expand the scope and quality of Connected services.
  • Trains other team members and field technicians on data analysis, report generation and field support.
  • Direct software developers and IT resources to improve the quality, automate the delivery, and increase the reliability of Connected services applications
  • Prepare, write and/or approve internal and field process documentation on the startup and delivery of connected services.
  • Leads and/or works on cross-functional teams to develop and deploy new services to be delivered by the field and/or Predictive Team.
  • Work directly with end customers to advise on maintenance activities driving additional revenue streams for JCI in the service business.

 

What we look for

  • 15+ years’ experience with Chiller diagnostics, maintenance, repair and trouble shooting.
  • General overall knowledge of HVAC equipment, building automation systems and energy management and monitoring systems.
  • Able to solve complex service operational and maintenance problems.
  • Able to communicate expertly with customers at all levels, internal and external.
  • Possess appropriate industry certifications.
  • Proven leadership abilities, organizational, communication and interpersonal skills.
  • Some travel may be required (less than 10% anticipated).
  • Ability to work in a high paced service environment with shifting priorities.
  • Work with other cross functional teams to develop and deploy new services to be delivered by the field and Predictive Team.
  • General computer and mobile application skills would be preferred, and are a key part of future development in this position.

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